Testimonials | Ratell Funeral Home & Cremations
Ratell Funeral Home in Indian Orchard, MA

Let Us Know About Your Experience

We always wish to hear from our community.  Please take a moment to let us know how your experience with us was during your time of need. We deeply appreciate your feedback.

I cannot speak highly enough of the level of care, empathy and dedication my family and I received from Chris Powers and his associate Caitlyn Feeley during my family's time of grief.

From when we first called the funeral home at 4:00am that long morning, to helping us navigate "next steps" in the weeks following our loss - their demeaner was always happy to help answer our questions and guide us in the right direction. Above all else Caitlyn & Chris' interpersonal skills to handle the array of personalities and reactions to this loss with such grace was truly remarkable. I truly believe that as we process our family's deep loss, it would've been much harder without all of their genuine support - thank you from the bottom of my heart!

Monica M.
September 16, 2022

I can't thank you enough for what you did for my dad.

Kathleen D.
August 1, 2022

I wanted to take another opportunity to thank you and your exceptional staff for all of your assistance planning and facilitating our mother’s services. Your professionalism and kindness was reassuring during a challenging time. You went above and beyond to provide support to help ease our way through a difficult day. Our family is most appreciative.

Laurie L.
June 21, 2022

Thanks for all your help in navigating what can be a confusing time. We appreciate it.

Lucia H.
May 9, 2022

Thank you so much to Chris, Caitlyn, and the rest of the staff. We appreciate all of the help you gave us. This is a very hard time and your compassion helped us through. The services honored Tim with respect and kindness.

Darlene and Tim D.
May 5, 2022

Your guidance during the services made this tragic loss bearable. We thank God he brought us to you. One day at a time.

Herb and Yvonne S.
April 7, 2022

Caring and sympathetic in our time of need.

Peter W.
May 13, 2021

Chris handled us all with grace and dignity.

The Fortier Family
April 20, 2021

Chris was very efficient and made everything very easy for me.

Jacqueline M.
April 7, 2021

Ratell Funeral Home has been used by several generations of my family . They show a deep concern and respect and are professional at all times, ready to answer any questions.

Rosaline M.
February 9, 2021

I wanted to express my immense gratitude and appreciation for the thoughtfulness you put into my dad's funeral. You went above and beyond my expectations... Everyone did an exceptional job and our family truly appreciates everything that was done and the professional and empathetic approach taken.

The Gougeon Family
January 7, 2021

Ratell's was there for me when I needed them most. From making arrangements (which they never pressured) to helping me with the difficult tasks weeks later. I never felt alone through this -- they are as patient as can be and understand the emotions you are going through. Chris went above and beyond for me and I can never thank him enough.

Dianne L.
August 1, 2020

Mr. Powers was extremely helpful with all aspects in our time of need.

Raymond C.
May 13, 2020

Just a note to thank you for taking such good care of our mother. She looked beautiful...

The Family of Mary A. Donovan
February 23, 2020

Thank you for making the process of moving my dad from his place on earth to his new place in heaven easier. The ceremony was lovely; you and your associates were great to work with, supportive and attentive in making sure no detail was missed.

Tammie G
November 18, 2019

I cannot thank you enough for all of the coordinating you made on our behalf over the last week. It was a stressful time for us and everything was wonderful... I know you go through this often with different families, but you didn’t make us feel like just any family. My mom was special to a lot of people and you respected her memory. Thank you again for everything you did for us.

Jill C.
November 3, 2019
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Contact Us

Ratell Funeral Home
200 Main Street
| Indian Orchard, MA 01151
Tel: 413-543-3836

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For immediate assistance, please do not hesitate to call us any time of day, any day of the week. For all other inquiries, our office hours are 9:00 A.M. - 1:00 P.M. EST

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